Privacy Policy

Privacy Policy

Last Updated: October 31, 2025

Saint-Nova (“we,” “our,” or “us”) is operated by Zadaro, a company registered in the Netherlands. We operate this online store and website, including all related content, tools, and services (the “Services”), to provide you with a curated shopping experience.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store or otherwise communicate with us. By using our Services, you agree to the terms of this Privacy Policy.

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1. Personal Information We Collect

We may collect the following categories of personal information, depending on how you interact with our Services and as permitted by applicable law:

• Contact Information: Name, billing and shipping address, phone number, and email address.

• Payment Information: Credit or debit card details, payment confirmations, and transaction history.

• Account Information: Username, password, and preferences.

• Transaction Details: Items viewed, added to cart, purchased, returned, or exchanged.

• Communications: Information you send to us (for example, when contacting customer service).

• Device and Usage Data: IP address, browser type, device identifiers, and activity on our site, collected through cookies or similar technologies.

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2. How We Collect Information

We collect personal information:

• Directly from you – when you create an account, make a purchase, subscribe, or contact us.

• Automatically – through cookies and similar tracking technologies when you browse our website.

• From our service providers – such as those that process payments, ship orders, or provide analytics.

• From third parties – such as advertising or marketing partners.

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3. How We Use Personal Information

We may use your personal information to:

• Provide and operate our Services: Process payments, fulfill and deliver orders, handle returns, and maintain your account.

• Improve and personalize your experience: Recommend products, remember preferences, and optimize website performance.

• Communicate with you: Provide customer support, order updates, or other relevant notifications.

• Marketing and promotions: Send you product updates or promotional offers (you may opt out at any time).

• Security and fraud prevention: Detect, investigate, and prevent fraudulent or illegal activity.

• Legal obligations: Comply with applicable laws, legal processes, or governmental requests.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, enhance your browsing experience, and analyze how our Services are used.
Cookies help us remember your preferences, keep your shopping cart updated, and understand which products interest you most.

You can manage or disable cookies in your browser settings. If you disable cookies, some parts of our website may not function properly.

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5. How We Disclose Information

We may share personal information with:

• Shopify, our e-commerce platform provider, which helps us host and operate the store, process payments, and manage data securely.

• Service providers who perform tasks on our behalf, such as order fulfillment, shipping, analytics, or marketing support.

• Business partners for limited marketing or promotional purposes, in compliance with applicable laws.

• Authorities or legal entities when required by law or to protect our rights.

• Other third parties only with your consent or at your direction.

We do not sell your personal information for money.

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6. Data Retention and Security

We retain personal information for as long as needed to provide our Services, comply with legal obligations, or resolve disputes.

We use reasonable technical and organizational measures to safeguard your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Access and obtain a copy of your personal information.

• Request correction or deletion of your personal information.

• Object to or restrict certain processing activities.

• Opt out of marketing communications at any time using the unsubscribe link in our emails.

If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you may also have specific rights under your state’s privacy laws, such as:

• The right to request details about the personal information we collect and how we use it.

• The right to request deletion of your personal information.

• The right to opt out of the “sale” or “sharing” of personal information for targeted advertising.

You can exercise these rights by contacting us using the information below.
We do not sell or share personal information as defined under U.S. state privacy laws.

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8. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect or sell personal information about children. If you believe a child has provided us with personal information, please contact us to have it deleted.

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9. International Data Transfers

As a company based in the Netherlands, we may transfer personal information to and process it in other countries where our service providers operate, including the United States.
When we transfer personal information, we take steps to ensure appropriate safeguards are in place to protect your data.

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10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will always be posted on this page with the revised “Last Updated” date.

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Contact Information: